End User License Agreement

PLEASE READ THIS END USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING THE MAIDALYTICS PLATFORM. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.

1. Definitions

• "Service" refers to the MaidLytics cloud-based software platform, including all features, APIs, and related services.
• "Licensor" refers to QuantumLoopLabs LLC and its affiliates.
• "User" or "You" refers to the individual or entity accessing or using the Service.
• "Authorized Users" refers to individuals granted access to the Service under your account, including team members and staff.
• "Your Data" refers to all data, content, and information you or your Authorized Users input, upload, or store within the Service.

2. Grant of License

Subject to the terms of this Agreement and payment of applicable fees, Licensor grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the term of your subscription. This license is solely for your internal business purposes in connection with managing your service business operations.

3. License Restrictions

You shall not:

• Copy, modify, adapt, or create derivative works of the Service or any part thereof.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
• Rent, lease, lend, sell, sublicense, distribute, or transfer the Service to any third party.
• Remove, alter, or obscure any proprietary notices, labels, or marks on the Service.
• Use the Service to develop a competing product or service.
• Use the Service in a manner that exceeds the scope of the license granted herein.
• Share account credentials with unauthorized individuals or allow access beyond your plan's team member limit.
• Use automated systems or software to extract data from the Service ("scraping") without written authorization.

4. Account and Access

4.1 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify Licensor of any unauthorized use of your account.

4.2 Authorized Users

You may invite Authorized Users to access the Service subject to your subscription plan's team member limits. You are responsible for ensuring that all Authorized Users comply with this Agreement. The number of Authorized Users must not exceed the limits of your current plan (Starter: 5, Pro: 15, Business: unlimited).

4.3 Account Suspension

Licensor may suspend your access to the Service if you violate this Agreement, fail to pay subscription fees, or if continued access poses a security risk.

5. Subscription and Payment

Access to the Service requires a paid subscription after the 7-day free trial period. Subscription fees are billed in advance and are non-refundable except as required by applicable law. Licensor reserves the right to change pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Data Ownership and Privacy

6.1 Your Data

You retain all right, title, and interest in Your Data. Licensor does not claim any ownership rights in Your Data.

6.2 License to Your Data

You grant Licensor a limited, non-exclusive, worldwide license to use, process, and store Your Data solely for the purpose of providing, maintaining, and improving the Service. This license terminates when you delete Your Data or close your account.

6.3 Data Security

Licensor implements commercially reasonable security measures to protect Your Data, including encryption in transit and at rest, regular backups, and access controls. However, no system is completely secure, and Licensor cannot guarantee absolute security of Your Data.

6.4 Data Portability

You may export Your Data in standard formats (CSV) while your account is active. Upon account termination, Your Data remains available for export for 30 days.

7. Intellectual Property

The Service, including its software, design, architecture, documentation, and all related intellectual property, is and remains the exclusive property of QuantumLoopLabs LLC. This Agreement does not convey any ownership interest in the Service. All rights not expressly granted herein are reserved by Licensor.

8. Third-Party Components

The Service may incorporate third-party software components and integrate with third-party services (including but not limited to QuickBooks for accounting and iCal-compatible calendar applications). Your use of third-party components and services is subject to their respective license terms and conditions. Licensor is not responsible for the functionality, availability, or security of third-party services.

9. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." LICENSOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. LICENSOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• LICENSOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.
• LICENSOR'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LICENSOR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
• THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Licensor and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; or (d) Your Data or any content you submit through the Service.

12. Term and Termination

12.1 Term

This Agreement is effective from the date you first access or use the Service and continues until terminated by either party.

12.2 Termination by You

You may terminate this Agreement at any time by canceling your subscription and closing your account.

12.3 Termination by Licensor

Licensor may terminate this Agreement immediately if you breach any provision of this Agreement. Licensor may also terminate this Agreement for any reason with 30 days' written notice.

12.4 Effect of Termination

Upon termination, your license to use the Service immediately ceases. Your Data remains available for export for 30 days following termination. After that period, Licensor may delete Your Data. Sections 6, 7, 9, 10, 11, and 13 survive termination.

13. General Provisions

13.1 Governing Law

This Agreement is governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising under this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

13.3 Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13.4 Entire Agreement

This Agreement, together with the Terms of Service and Privacy Policy, constitutes the entire agreement between you and Licensor regarding the Service and supersedes all prior agreements, understandings, and communications.

13.5 Assignment

You may not assign or transfer this Agreement without Licensor's prior written consent. Licensor may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

13.6 Waiver

The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

14. Contact Information

For questions regarding this End User License Agreement, please contact us at:

Email: support@quantumlooplabs.com